Privacy Policy

1. Introduction

Skyline Freights LLC ("Skyline," "we," "us," or "our") provides truck dispatch services for owner-operators and small fleets. This Privacy Policy explains how information may be collected, processed, used, and protected when you visit the Skyline Freights website, submit our carrier-inquiry form, call or email us, or voluntarily consent to text-message communications.

By using the website or voluntarily providing information, you acknowledge the practices described in this Privacy Policy.

2. Information You Provide Through the Contact Form

When you submit the Skyline Freights carrier-inquiry form, we collect the information you enter.

Required information includes:

• Full name
• Company name
• MC number
• Phone number
• Email address
• ZIP code
• Equipment type
• Number of trucks
• The type of dispatch assistance requested
• Confirmation that Skyline Freights may contact you by phone or email regarding your inquiry

Optional information may include:

• DOT number
• Preferred lanes
• Current dispatch situation
• Message or additional details
• Optional SMS communication consent

Please provide information that is accurate and relevant to your dispatch-service inquiry. Do not submit sensitive information that is not reasonably necessary for Skyline Freights to review or respond to your request.

3. Contact-Form Processing by Formspree

Skyline Freights uses Formspree to process website contact-form submissions.

When you submit the carrier-inquiry form, the information entered into the form is transmitted through Formspree and delivered to Skyline Freights. Formspree acts as a service provider and data processor on Skyline's behalf for the purpose of receiving, filtering, transmitting, and managing form submissions.

Formspree is not authorized by Skyline Freights to sell submitted information or use mobile information or SMS consent for Formspree's own marketing or promotional purposes.

Formspree maintains its own systems, security practices, retention settings, and privacy terms. Visitors may review the Formspree Privacy Policy.

4. Information Collected Automatically

When you access the website, hosting and security systems may automatically process limited technical information needed to deliver, protect, and operate the website.

This information may include:

• Pages visited
• Website interactions
• General browser information
• General device information
• Referring website or traffic source
• Approximate geographic information
• Website-performance information
• Network and security information, which may include an IP address where technically necessary

Automatically processed technical information is used for website delivery, security, troubleshooting, performance measurement, and understanding general website usage.

5. Google Analytics

Skyline Freights uses Google Analytics only after a visitor accepts optional analytics.

Google Analytics may help us understand:

• Website visits
• Pages viewed
• General traffic sources
• General device and browser categories
• Website interactions
• Selected business actions, such as clicking a public phone or email link
• Successful or unsuccessful contact-form activity

Skyline Freights does not intentionally send contact-form contents or personally identifying form-field values to Google Analytics.

Analytics events must not include:

• Names
• Company names
• Email addresses
• Phone numbers
• MC numbers
• DOT numbers
• ZIP codes
• Preferred lanes
• Messages
• SMS consent selections
• Other carrier-inquiry form values

Visitors can learn more through the external link titled How Google uses information from sites or apps that use its services.

6. Vercel Hosting and Speed Insights

Vercel hosts the Skyline Freights website and may process technical information needed to deliver, protect, and operate the website.

Optional Vercel Speed Insights loads only after analytics consent is accepted. Speed Insights may process general website-performance information, such as page-loading, responsiveness, and route-performance measurements.

Skyline Freights uses this information to evaluate and improve website performance.

7. Analytics Consent and Browser Storage

Optional Google Analytics and Vercel Speed Insights remain disabled while a visitor's analytics decision is unknown and remain disabled after rejection.

The website stores a limited browser preference to remember whether analytics were accepted or rejected.

This preference does not contain contact-form values.

Visitors may reopen Analytics Settings through the footer and change their choice.

Rejecting optional analytics does not disable essential website features, including:

• Navigation
• Public pages
• Images
• Pricing information
• Telephone links
• Email links
• The Contact page
• The carrier-inquiry form

8. Telephone and Email Communications

Visitors may voluntarily call or email Skyline Freights.

Information voluntarily shared during a telephone call or email communication may be used to:

• Respond to the inquiry
• Discuss dispatch services
• Review carrier needs
• Follow up regarding requested services
• Provide operational support
• Maintain appropriate business records

Please do not provide information that is not reasonably necessary for the communication.

9. SMS Communications and Consent

SMS consent is optional and is collected through a separate checkbox that is unchecked by default.

By voluntarily selecting the SMS Communication Consent checkbox, you agree to receive conversational and operational text messages from Skyline Freights LLC regarding your dispatch-service inquiry and, if you become a client, freight dispatch, load coordination, pickup and delivery updates, scheduling, document follow-ups, and customer support.

Message frequency may vary based on your inquiry, active dispatch needs, operating activity, and communication requirements.

Message and data rates may apply.

Reply STOP to opt out of text messages or HELP for assistance. You may also request assistance or withdrawal of SMS consent by calling (630) 277-9242 or emailing support@skylinefreightsllc.com.

Consent to receive SMS messages is not required to submit the website form or purchase or receive Skyline Freights services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Formspree processes the contact form solely as a service provider and data processor acting on Skyline Freights' behalf. Its processing of the form is limited to providing the contact-form service and does not authorize Formspree to use SMS consent or mobile information for its own marketing or promotional purposes.

Wireless carriers, communication networks, and messaging service providers may technically process messages as necessary to transmit and deliver communications.

Message delivery is not guaranteed.

10. How Information May Be Used

Skyline Freights may use information to:

• Operate and protect the website
• Receive and review carrier inquiries
• Respond to contact-form submissions
• Communicate by phone or email regarding an inquiry
• Send SMS communications when optional SMS consent has been provided
• Evaluate carrier equipment and dispatch needs
• Coordinate requested or active dispatch services
• Provide operational support
• Maintain business and consent records
• Prevent abuse, fraud, or spam
• Understand website usage
• Improve website content, usability, and performance
• Meet applicable business, recordkeeping, or legal obligations

11. Service Providers

Skyline Freights uses service providers to support website and communication operations.

These providers may include:

• Formspree for contact-form processing
• Vercel for website hosting and optional performance measurement
• Google for optional website analytics
• Email, telecommunications, mobile-carrier, and communications providers used to deliver communications

Service providers may process information only in connection with the services they provide, subject to their own terms, privacy policies, and security practices.

Skyline Freights does not sell, rent, or trade personal information.

Skyline Freights does not share mobile information or SMS consent with third parties or affiliates for their own marketing or promotional purposes.

12. Information Retention

Information may be retained for periods reasonably connected to:

• Reviewing and responding to inquiries
• Providing requested or active services
• Maintaining business records
• Recording communication choices and SMS consent or opt-out requests
• Preventing abuse or fraud
• Provider settings
• Resolving disputes
• Meeting applicable obligations

Retention periods may vary depending on the type of information and the purpose for which it was processed.

Skyline Freights does not promise that every category of information will be stored for the same period.

13. Security Limitations

Skyline Freights takes reasonable measures intended to protect information.

However, no website, contact form, email system, mobile network, storage system, or internet transmission method can be guaranteed perfectly secure.

Visitors submit information and communicate electronically with this limitation in mind.

14. Visitor Choices

Visitors may:

• Reject optional analytics
• Change analytics choices through the footer
• Decline optional SMS consent
• Submit the contact form without agreeing to SMS messages
• Reply STOP to opt out of SMS messages
• Reply HELP for SMS assistance
• Contact Skyline Freights to update communication preferences
• Choose not to submit the contact form
• Choose not to call, email, or text Skyline Freights
• Use available browser privacy controls

15. External Links

The website may contain links to external websites or services, including Google and Formspree.

External services operate under their own terms and privacy practices. Skyline Freights does not control and is not responsible for the privacy practices, security, content, or availability of external websites or services.

16. Children's Privacy

The website and Skyline Freights services are intended for business use by carriers, owner-operators, and fleets.

They are not directed to children under 18.

Skyline Freights does not knowingly request personal information from children through the carrier-inquiry form.

17. Changes to This Privacy Policy

Skyline Freights may update this Privacy Policy when website features, service providers, communication practices, legal requirements, or operating procedures change.

An updated version will be posted on this page with a revised effective date where appropriate.

18. Contact Skyline Freights

For privacy questions or privacy-related requests, contact:

Skyline Freights LLC

Phone: (630) 277-9242

Email: support@skylinefreightsllc.com

Address: